All rental transactions are final. If you rent a storage unit/space, you are not entitled to a refund
for any unused portion of the rental period(s) for which you have paid. We do not prorate rent.
Customers rent storage unit(s)/spaces(s) on a monthly basis. The rental period begins on the
day the lease is confirmed and activated, it continues up to the anniversary date following
If you have prepaid for a full month(s) and have not used any days of storage for that month we
will issue a refund for that unused month. Refunds are mailed to the last address as provided
by the Tenant and may take 2 – 3 weeks.